Terms and Conditions

2. Amendments to Terms and Conditions

2.1. Authority to Revise Terms

The Company can revise or refresh any Terms whenever needed, without advance warning to users, for motives like legal compliance (to align with new statutes or rules), business purposes, or service enhancements. Updated Terms and their start dates are posted on the Site. Changes, revisions, and fixes are announced by updating the Terms online. Users commit to checking the latest Terms and Conditions.

2.2. User Response to Updates

If the updates to the Terms are unacceptable, you can opt out of Site usage and shut your account. Persisting with Site features after updates activate counts as approval and acceptance, whether or not you were alerted or reviewed the changes.

3. Legal Standards

3.1. Age Requirements

Those under 18 cannot sign up or access Site features. The Company may seek document copies to verify age. Site usage by minors breaches the Terms and Conditions. Without age proof, the Company can halt your account and bar service access.

Accounts are paused if age verification fails. If you were underage during Site gambling:

• Account closure occurs;
• Transactions from that time are invalidated, with related account funds seized;
• Placed bets are annulled;
• Earnings from underage period are forfeited, and you agree to repay withdrawn amounts on request.

3.2. Legal Guidance and Legitimacy

Online gambling is illegal in some nations. You recognize the Company offers no legal guidance or legality assurances for Site usage. Using Site features is your own deliberate choice. You alone handle compliance with your country's laws.

3.3. Law Compliance

Site usage confirms no conflict with your nation's laws. The Company assumes no liability for unlawful or improper Site access by you.

3.4. Restricted Countries

Account creation and/or deposits are forbidden for citizens, residents, or those in the Netherlands, Ukraine, France, USA, Georgia, Spain, and Italy. The Company can alter this restricted list anytime without notice. Account attempts in these areas violate rules, leading to blocks. The Company decides solely on releasing deposits, balances, or funds from blocked accounts.

3.4.1. Comprehensive Restricted Countries List

Site entry is barred for these countries: China, Hong Kong, Taiwan, Principality of Andorra, United Arab Emirates, Islamic Republic of Afghanistan, Republic of Albania, Republic of Armenia, Netherlands Antilles, Republic of Argentina, Territory of American Samoa, Republic of Austria, Commonwealth of Australia, Åland Islands, Republic of Azerbaijan, Bosnia and Herzegovina, Barbados, People's Republic of Bangladesh, Kingdom of Belgium, Burkina Faso, Republic of Bulgaria, Plurinational State of Bolivia, Federative Republic of Brazil, Republic of Belarus, Canada, Swiss Confederation, Republic of Côte d'Ivoire, Cook Islands, Republic of Chile, Republic of Colombia, Republic of Costa Rica, Curaçao Country, Republic of Cyprus, Federal Republic of Germany, Kingdom of Denmark, People's Democratic Republic of Algeria, Republic of Ecuador, Republic of Estonia, Federal Democratic Republic of Ethiopia, Republic of Finland, Faroe Islands, Gibraltar, Republic of the Gambia, Hellenic Republic, Republic of Honduras, Republic of Croatia, Hungary, Republic of Indonesia, State of Israel, Isle of Man, Republic of India, Republic of Iraq, Islamic Republic of Iran, Iceland, Duchy of Jersey, Japan, Kyrgyz Republic, State of Kuwait, Cayman Islands, Republic of Kazakhstan, Republic of Lebanon, Principality of Liechtenstein, Republic of Liberia, Republic of Lithuania, Grand Duchy of Luxembourg, Republic of Latvia, Kingdom of Morocco, Republic of Moldova, Montenegro, Republic of North Macedonia, Republic of Malta, Republic of Mexico, United States of America, Malaysia, Kingdom of Norway, New Zealand, Republic of Peru, French Polynesia, Independent State of Papua New Guinea, Republic of the Philippines, Republic of Poland, Commonwealth of Puerto Rico, Portuguese Republic, Reunion, Romania, Republic of Serbia, Republic of Rwanda, Kingdom of Saudi Arabia, Solomon Islands, Kingdom of Sweden, Republic of Singapore, Republic of Slovenia, Slovak Republic, Republic of San Marino, Democratic Republic of Sao Tome and Principe, Sint Maarten, Syrian Arab Republic, Kingdom of Thailand, Republic of Tajikistan, Republic of Tunisia, Republic of Turkey, Republic of Uganda, Eastern Republic of Uruguay, Republic of Uzbekistan, Virgin Islands, Socialist Republic of Vietnam, Independent State of Samoa, Republic of South Africa, Cuba, North Korea, Myanmar, Central African Republic, Congo DR, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe, Regions of Ukraine: Crimea, Donetsk and Luhansk.

3.5. Tax Obligations

No fees or taxes on Site winnings are your duty if not required by your country's laws. If taxes apply to gambling earnings, you must report gains/losses to officials.

4. Anti-Money Laundering Measures

4.1. AML Protocols

The Site follows strict protocols to stop crimes, laundering, and terrorism funding, per Anti-Money Laundering (AML) standards.

4.2. Due Diligence and KYC

Users are overseen via Due Diligence (DD). Depositors undergo KYC. Under DD, the Company may ask for a photo with your ID. Verifications use external databases, phone calls, and/or docs.

In our partnership, we might seek copies of: passport, license, or ID; address proofs (30-day utility bill or named bank statement); payment ownership evidence (card scans/photos showing first six/last four digits, CVV hidden; bank statements with recent transactions).

4.3. Additional Verification

Extra identity checks possible pre/post-deposits. KYC breaches allow application rejections and/or halted cooperation.

4.4. Document Authenticity

You ensure KYC doc authenticity. False/misleading info leads to account blocks or cancellations.

4.5. Prevention of Money Laundering Act

As gaming providers, we follow "Prevention of Money Laundering Act" and rules. Suspicious deals are probed, reported to authorities without notice. Suspected laundering/terrorism links allow account closures and detail sharing. Suspicious cases: accounts suspended/closed, funds held per law/authorities.

4.6. Transaction Monitoring

Player transactions checked to prevent laundering/illegality. Sometimes, income source info required, including declarations/docs like statements/payrolls. Non-provision blocks accounts/activity. Withdrawals frozen on suspicions, per AML/fraud duties.

4.7. Withdrawal Methods

Cashouts use deposit methods (unless Company alters or system disallows). Multiple methods: withdrawals split per system terms, following AML rules.

4.7.1. Wagering Requirements

Per AML, deposits need x3 wagering. Bet three times deposit before cashouts. E.g., 10 € deposit requires 30 € bets.

4.8. AML Review Process

Cashouts reviewed under AML/anti-terrorism laws. You agree to suspicious reporting to units, including ID/deposits/withdrawals. Suspected links: accounts/funds blocked until authority/court approval.

4.9. Prohibited Fund Sources

No depositing illicit/criminal/fraudulent funds. We monitor/report suspicious/fraud to commissions/police. Non-responses to requests may terminate accounts.

4.9.1. Anonymous Accounts

Unnamed/fictitious accounts disallowed. Unverified/anonymous ones get admin scrutiny to identify users.

4.9.2. Politically Exposed Persons

Company must know of PEPs in gaming, like high officials (or past year) and influencers. Relatives/associates count as PEPs.

5. Account Setup Terms

5.1. Account Requirements

Site services require account creation. Supply email, name, birth date, phone at signup. Set a password for logins.

5.2. Real Name Verification

Signup names must be real; Company can demand proof. Doc refusal suspends until provided or closes permanently.

5.3. Information Accuracy

Signup confirms accurate info; update changes promptly. Non-compliance may impose limits or freezes.

5.4. Gambling Addiction Declaration

Signup declares no current/past addiction, no membership in gambling control groups like EGBA, GAMSTOP, etc.

If addicted or member, stop signup, exit Site.

If registered, contact support immediately for block/closure.

Ignoring this is your responsibility; all consequences, like losses, on you. Admins not liable for gaming/platform harms.

5.5. Registration Support

Registration issues: contact online support or support@crazystarcasino-uk.com.

6. Duplicate/Multiple Accounts

6.1. Account Limitations

Some seek multiple accounts for budget separation. Company detects all per person. One account per computer/IP/phone. Extras are "Duplicates," frozen/closed for major breaches. For lost access duplicates, notify, get admin permission.

6.2. Detection and Closure

Duplicates detected: close, void transactions.

6.3. Financial Consequences

Refunds/earnings/bonuses from duplicate periods forfeited. May recover withdrawn funds; you must repay.

6.4. Refund Obligations

No duty to return bonus/live balances from duplicates; unilateral decisions on lost bet refunds.

6.5. Intentional Duplicate Denial

No refunds for losses/deposits from intentional duplicates for extra bonuses/promos. Includes duplicates for deposit returns, seen as abuse. Intentional duplicates (abuse per terms): no deposit refunds.

6.6. Cross-Domain Restrictions

Single user multiple accounts on domains/entities banned. One registration across sites. Detected: blocks, fund seizures without notice.

6.7. Prior Registration Check

Unsure of prior signups on domains: contact support to verify duplicates, prevent breaches.

7. Identity Confirmation

7.1. User Guarantees

Site use guarantees:

• Signup age ≥18 or legal gambling age per country;
• Sole fund ownership. Signup/later info (e.g., deposit transactions) true/accurate, matching card/account names;
• Aware of deposit loss risks, responsible for them. Services used voluntarily/at risk; no Company claims for losses/damages;
• Understand gaming practices/rules. Ensure proper betting/rule following; no reputation-damaging acts.

7.2. Verification Rights

Terms agreement allows periodic independent/third-party checks (including regulators) for ID/contact verification ("Verification").

Third-party agencies verify age/ID/address/payments/other. Checks databases. You consent to info access/recording. Agencies follow "Data Protection Act" and our guidance.

7.3. Withdrawal Limitations

Cashouts limited during verification.

7.4. False Information Consequences

False/inaccurate/misleading/incomplete info mismatched with passport breaches terms, allowing immediate closure/service denial, plus admin actions.

8. Username, Password, Security

8.1. Confidentiality

Post-signup, keep login/password private, no sharing. Lost details: recover via "Remind Password".

8.2. Account Responsibility

Responsible for account actions/password safety/third-party losses.

8.3. Breach Reporting

Report unauthorized access/breaches immediately. Company not liable for damages from others' access.

9. Deposits, Credits, Withdrawals

9.1. Gaming Fund Requirements

Gaming starts with account deposits.

9.2. Fund Legitimacy

You affirm:

• Legitimate deposit origins;
• No refusals/denials/cancellations causing third-party chargebacks to avoid liability.

9.3. Third-Party Fund Restrictions

No third-party funds (family/friends/etc.). Deposits from your named accounts/cards only. Security violations: winnings seized, deposits refunded.

9.4. Bank Transfer Fees

Bank returns to owners: recipients cover charges/commissions.

9.5. SMS Deposit Requirements

One phone for SMS deposits; accurate profile number. No operator credits, even offered; no negative balance SMS loans. Violations: blacklist, blocks, no withdrawals.

9.6. Payment Processing

No cash accepted. Third parties/financials may process payments. You agree to cooperate if terms align with Company's.

9.7. Transaction Commitment

No transaction refusals/cancellations; commit to reimbursing funds/expenses for deposit collections.

9.8. Fraudulent Deposit Prevention

Suspicious/fraudulent deposits (stolen cards/illegality/chargebacks/system swaps): block accounts, cancel payments, reclaim winnings. Notify authorities/agencies; use collectors. Not liable for unauthorized card use.

9.9. Account Nature

Site account not banking; no insurances/protections. No balance interest.

9.10. Currency Fluctuations

Currency rates (including bitcoin) vary; Company not accountable.

9.11. 1-Click System

Agree to cover orders/extras (duties/taxes). Timely payments your duty. Provider handles payment only. Post-"Payment": no cancellations. Ordering affirms legality, no violations. Card owner: affirm service/good rights, majority, jurisdiction legality. Ensure local compliance; provider not liable. Opt out via cabinet.

Company not liable for processing failures/bank denials. Not responsible for purchased service/good details.

Payments follow Site rules. Card owner handles timeliness/commissions. Disagreements: refuse payment, contact support/admin.

9.12. Withdrawal Eligibility

Withdrawals if:

• Deposits verified, no unauthorized/reversals;
• Verifications done.

9.13. Withdrawal Request Requirements

For requests:

• Complete profile with verified phone/email;
• Use deposit method; alternatives for issues.
• One successful 30-day deposit needed. No-deposit/welcome bonus starters: deposit, meet wagering first.

9.13.1. MasterCard Restrictions

MasterCard rules: no returns; alternatives used.

9.13.2. Identification Requirements

Over USD 1,000 (or required): ID process - passport/license/ID photos/copies, address utility (no mobiles). Cards: front/back copies, visible first six/last four, CVV hidden. Per finance request. Proactive: support for instructions.

9.13.3. Bonus Game Completion

No unfinished bonuses (spins/bets) for requests. Finish/cancel actives.

9.13.4. Withdrawal Limits

Max monthly USD 40,000, unless admin agrees.

Limits by status:

• Daily: 2,000 USD (EUR)/150,000 RUB;
• Weekly: 10,000 USD (EUR)/700,000 RUB;
• Monthly: 40,000 USD (EUR)/3,000,000 RUB.

9.13.5. Request Processing

One request at once; processed sequentially.

9.14. Processing Fees

Fees up to costs (20% amount) for unused withdrawals. Min bets for Live Dealers/Video Poker/Tables/Others: x3 deposit. Live Slots don't count.

9.15. No-Deposit Bonus Limits

No-deposit bonus cashouts may have limits.

9.16. Processing Time

Requests handled in 36 hours.

9.17. Additional Checks

Extra transaction checks possible, up to 30 days.

10. Gaming/Betting Rules

10.1. Transaction Accuracy

Ensure transaction accuracy pre-bet confirmation.

10.2. Transaction History

History in "Cashbox".

10.3. Terms Breach Response

Breaches: refuse transactions partly/fully. No acceptance without confirmation. Contact support if unconfirmed.

10.4. Bet Cancellation

Cancel via support.

10.5. Single Tab Requirement

One active tab per account in play. Multiple: void winnings, possible blocks.

10.6. Cancellation Confirmation

Cancellation upon confirmation. Late: bets may stay.

10.7. Site Time Zone

Site time UTC+3:00; promotions follow.

11. Collusion, Deception, Fraud, Crimes

11.1. Prohibited Activities

Banned activities breaching Terms:

• Sharing data with outsiders;
• Fraud via malware/bots;
• Benefit fraud, e.g., stolen/cloned cards;
• Laundering/criminal acts;
• Collusion/conspiracies with others.

11.2. Abuse Response

Abuse suspicions: cancel/suspend winnings/bonuses.

11.3. Collusion Prevention

Identify/eliminate collusion; not liable for colluder losses, discretionary actions.

11.4. Reporting Requirements

Report collusion/fraud via email/chat quickly.

11.5. Fraud Investigation

Cheating suspicions: deny access, block accounts. No refunds; notify authorities, require cooperation.

11.6. Software Restrictions

Software for fraud/illegality banned. Block/suspend/withhold; waive claims.

11.7. Identity Checks

Random ID checks for security; email notifications.

11.8. Investigation Period

Prohibited software/breach suspicions: 75-day probes, restricted functionality.

11.9. Confirmed Violations

Confirmed prohibited: blocks, no refunds.

12. Other Banned Actions

12.1. Communication Standards

Aggressive/offensive language, abusive files, threats/violence forbidden.

12.2. System Integrity

No overloading/causing failures/limits breaches. Viruses/malware/spam/content changes banned.

12.3. Personal Use Only

Site for entertainment; copying without consent prohibited.

12.4. Security Breaches

No hacking/security access. Suspicions: terminate access, blocks, authority reports.

12.5. IT Malfunction Liability

Not liable for losses from IT malfunctions/viruses from Site/downloads/links.

12.6. Account Transfers

Account sales/transfers banned. Intentional chip losses for transfers prohibited.

12.7. Winning Verification

Verify winnings via provider, up to 30 days.

12.8. Access Limitations

Limit access if no addiction-proof doc provided on request.

13. Agreement Length/Termination

13.1. Account Responsibility

Accountable for activity until closure confirmation (request to deletion).

13.2. Pre-Closure Charges

Charge fees/debts pre-closure. Closed/blocked: no returns/bonuses; inaccessible.

13.3. Post-Cancellation Obligations

Cancellation: no ongoing duties.

13.4. Immediate Termination Conditions

Blocks/deletions without notice if:

• Services stopped for you/all;
• Prior deleted account links;
• Blocked account ties (refunds post-debt/request);
• Hacking/conspiracy;
• Third-party software for fraud;
• Fraud use, e.g., banned areas;
• Offensive posts.

13.5. Inactive Account Fees

180-day inactivity: "inactive"; 5 EUR monthly fee (or to zero). Adjustable; stops at zero.

13.6. Account Deletion Rights

Delete with email/phone notice. Non-fraud: unfreeze balance. No reply: funds to regulators.

13.7. Self-Exclusion

Chat self-exclusion: 30 days from block.

14. Site Changes

Company can modify/add services anytime for updates.

15. System Issues

Fix game/system errors quickly. Not responsible for player gear/ISP failures.

16. Errors/Flaws

16.1. Operational Error Issues

Site use may have payment/bet problems from operational errors, e.g., wrong winnings/refunds/bet settings.

16.2. Bet Limitations

Cancel/limit bets.

16.3. Mistaken Fund Usage

Mistaken funds used: void winnings/bets. Paid: "Transferred"; repay on demand.

16.4. Information Leak Liability

No liability for losses from info leaks/online transmissions.

17. Liability Limits

17.1. Risk Assumption

Site use at your risk.

17.2. Warranty Disclaimers

Operated per Site Terms; no extra guarantees. Not liable (per law) for implied.

17.3. Damage Limitations

Not responsible for breaches/damages/losses unforeseeable. Not for third-party content via Site.

17.4. Promotional Communications

Signup consents to promos via calls/letters/SMS. Unsubscribe: chat or support@crazystarcasino-uk.com.

18. Terms Breaches

18.1. Compensation Requirements

Breaches: full Company compensation, including legal/other costs.

18.2. Indemnification

Indemnify/defend Company/partners/officers from claims/costs from:

• Terms breaches;
• Law/rights violations;
• Others using your data;
• Dishonest earnings.

18.3. Breach Responses

For breaches: may notify to stop; suspend temporarily; block; withdraw payouts/bonuses/winnings from major breaches.

18.4. Access Cancellation

Cancel username/password for non-compliance.

19. Intellectual Property

19.1. Copyright Protection

Site info copyrighted/owned by Company/licensed. Materials savable/printable for personal non-commercial on one device.

19.2. Rights Transfer

No IP rights gained via use.

19.3. Usage Restrictions

Reproduce/use trademarks/names/materials/logos banned.

19.4. Violation Consequences

Responsible for prohibited action costs/damages. Report others, assist probes.

20. Personal Data

20.1. Data Protection Compliance

Follow data protection; process visit info per privacy policy.

20.2. Processing Consent

Info provision consents to processing for Site/legal purposes.

20.3. Data Sharing Limitations

Data limited to needed employees.

20.4. Record Retention

Retain correspondence for records.

21. Cookies Use

Cookies for functionality; small files for faster logins. Delete/control: www.aboutcookies.org. Deleting may limit access.

22. Complaints/Notices

22.1. Complaint Process

Complaints: support first, then formal.

22.2. Dispute Resolution

Disputes: server records/correspondence as evidence.

22.3. Game Determination

RNG decides games. Server prevails over device discrepancies. Server balance final; errors may cause losses.

23. Interpretation

English original governs; translations secondary.

24. Rights/Obligations Transfer

Company can transfer/assign/sublicense/pledge Terms partly/fully, on equal/better terms.

25. Force Majeure

25.1. Liability Exemptions

No liability for non-performance/delay from uncontrollable events (disasters/wars/disruptions/attacks).

25.2. Service Interruptions

Force majeure restricts access/obligations. Admins strive for resolutions.

26. Obligations Waiver

26.1. Non-Enforcement

Non-enforcement not waiver; doesn't excuse compliance.

26.2. Written Waivers

Waivers effective in writing per standards.

27. Agreement Validity

Invalid parts severed; rest effective. Modified per law to intent.

28. Links

Uncontrolled links not in Terms. Not liable for third-party content/actions/ads. Informational; use at risk.

29. Bonus Funds

Signup/gaming earns bonuses (rewards). Extra limits post-wagering free welcomes.

29.1. Bonus Funds Overview

Max sports/cybersports bet: 50 EUR/3,225 RUB.

Max bonus: 1,000 EUR/60,000 RUB.

Rules for crediting/use:

• Activate first; read wagering;
• Adds to account. Bets from combined balance;
• Winnings to total, cashable post-wagering;
• Post-wagering: bonus to main for withdrawal;
• Some bets don't count/reduced;
• One active bonus;
• Voids at 5 RUB/0.2 EUR;
• Reward; no substitutes.
• Space Plinko by Veliplay rate: 0.1.

29.2. Bonus Funds Wagering

Bet specified amounts per terms. Know terms/support. Excludes table games/video poker.

Max bet for wagering/buys: 150 RUB/2 EUR.

Percentage varies; check support.

Over 150 RUB/2 EUR: abuse, winnings seizure.

No postponing rounds/spins/bonuses. Detected: block, seize.

Active bonus: no over 150 RUB/2 EUR bets/buys.

Sports/cybersports: x3 faster if odds ≥1.55.

Banned slots: [list unchanged].

29.3. Refund Policy

Gaming for fun; non-refundable bets as virtual/instant. Real bets deduct immediately, non-returnable.

29.4. Bonus Correlation/Prioritization

Statuses:

• IN PROFILE – activatable;
• ACTIVATED – active, deposit awaited/credited (no-deposit);
• PENDING WAGERING – awaiting wagering;
• BONUS WAGERED – met;
• BONUS CANCELED – canceled.

Multiple possible, one active;

Next activation post-"Wagered"/"Canceled". "Pending" blocks new.

29.5. Bonus Misuse

Reward without profit via safe wagering.

Fraud protection: review histories. Misuse: disable bonuses/recover losses.

Unfair examples (not full):

Example 1: Low-win high-volume bets for quick wagering, e.g., roulette all/black-red. Misuse; checks/blocks.

Example 2: Large bets to grow, then reductions (≥2x) for low-risk. Reviewable; termination.

Bets ≤20% bonus; higher not counted, reviewed.

Variations: misuse, checks.

Verified phone mandatory for bonuses/ID. Non-fulfillment: exclusion.

Company alters terms; users track.

No postponing rounds/spins/bonuses; detected: block, seize.

29.6. Administrative Limitations

Admin may cap max from bonus activations.